ORDERING

Base Pricing $6500

 

 Choose your favorite Caton Guitar model and options, and e-mail me or call me.

(773)-372-3084

 

  We will talk about your playing style, your musical preferences and your favorite woods.  Together, we will decide what guitar I should build for you.​
     Once I begin work on your guitar, I will take progress pictures and email them to you.


Deposits and Payment

     A deposit of  25% is required to reserve an instrument or to begin construction of a custom instrument.  You will be contacted 15 days before the start of your instruments construction.  At this time, you will be given a 15 day grace period for a full refund of the deposit.  The deposit will be non-refundable after the grace period. The balance is then due before delivery. All transactions must be in U.S. funds or equivalent.  Personal checks are accepted, but must clear before the instrument can be shipped. Final satisfaction of CITES or any other necessary export/import regulations are the responsibility of the owner.

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Standard and Custom Instrument Return Policy

Standard instruments:
     All instruments must be paid for in full before delivery. I have a 15-day "Right of First Refusal" policy.  If you are not satisfied for any reason, you may return the instrument for a full refund, minus the original deposit and any shipping expenses. In the case of standard instruments, the purchase price will be refunded immediately upon return of the instrument.​

 Custom Instruments:
    A refund of the purchase price will be contingent on resale of the instrument.   A "custom instrument" is one which is different enough from my standard instruments that I believe it will be more difficult for me to resell.  Any "personalization" will automatically default the instrument to Custom. I will offer a refused instrument to clients on my waiting list. I cannot guarantee the resell of a custom instrument. If an instrument is not returned in original condition, the cost of repair will be deducted.

 

 

 

 

 

 


 

     Every Caton Guitar is warranted to the original owner for life. 

This warranty can be transferred after a full inspection by Kevin Caton.

(shipping /transportation expenses are the responsibility of the owner.)

 This warranty extends to defects in materials and workmanship for my life as an active luthier. This warranty does not cover damage due to normal wear and tear, abuse, neglect, extremes of temperature/humidity, or natural disaster.  ​


  Periodic maintenance is the responsibility of the owner and is a condition of warranty. A guitar humidifier is included during shipping and is for shipping only. Proper humidification is the responsibility of the owner and is a condition of warranty. Repairs or alterations not performed by Caton Guitars risk cancellation of this warranty. In the event that an instrument is in need of repair or adjustment not covered by the warranty, Caton Guitars offers outstanding quality service at reasonable prices. Transportation expenses are the responsibility of the owner.

LIFETIME WARRANTY